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If you have any Questions regarding your Account at BerlinCasting or have a general Question about the Site, you can contact us here. We will get back to you as soon as possible.

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Help

1. Why am I denied access to some parts of the site?

2. I have problems viewing the Videos, what can I do?



1. Why am I denied access to some parts of the site?

In most cases, a Firewall is the cause for these problems. If you are using a Firewall, please make sure that the option 'privacy' (or the like) is disabled for your Browser. Please be sure to also enable Java & Java-Script.


2. I have problems viewing the Videos, what can I do?

To Play the Video clips (Stream & Download) you will need the latest version of MS Media Player. You can download the lates version by clicking here . If you watch the videos online it can happen that they do not run smoothly. This happens if the loading speed (depending on you internet connection) is slower than the playing speed. For the best viewing experience, we suggest that you download the Videos and play them locally.






 
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